Make a referral today.
You can telephone our Referrals Team on 01282 501836 or complete our online referrals form and we will aim to respond to you within 48 hours.
Referral Form
Making a referral to Mind & Beyond couldn’t be any simpler.
Our simple online form below allows direct access to the inbox of our Care Co-Ordination team, who will aim to respond to your request within 48 hours, or if marked as an emergency support placement, in under 24 hours.
Alternatively, you can call our head office with your referral details on 01282 501836, selection option 1.
Got a question?
Frequently Asked Questions
We use direct payments for funding support, can we still use your services?
Yes, you can. Even though most of our service users are referred directly to us from the Lancashire County Council we are still able to onboard families who fund their support via direct payment. Invoices are sent directly to you each month instead of to the local authroity.
How long does it take to onboard a new family?
From the moment you get in touch, we aim to onboard and have your support package up and running within 14 days. On rare occasions where hiring of new staff might be required this can delay the process, however, this will be discussed in detail in your assessment meeting.
What are your charges for support?
Every support package is different and not everyone is on direct payments, therefore funding costs might not apply to you as they are already set with the council, if you are paying via direct payment then every package of support is different and costs can vary. If you would like to find out more please submit your referral today.
Are the support staff experienced?
All our staff have 2+ years of experience in social care here at EMPWR Care. We provide CPD-certified training in-house along with tailored face-to-face training on an annual basis, giving all parents peace of mind knowing their children are in safe hands.
Can you provide in home support?
Yes. We are not just a social care company if you require in-home support to help you support your child please do get in touch.